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Privacy Policy

Tentan AG

Dellenbodenweg 8

CH-4452 Itingen

+41 (0)61 975 05 10
info@tentan.ch

 

Authorised representatives

Michel Schaer, Owner

 

Name of the company:
Tentan AG

 

Data Protection Officer:

Michel Schaer, Owner

+41 (0)61 975 05 10

info@tentan.ch

 

General / Introduction

Tentan AG is the operator of the website (hereinafter: https://gynofit.com/) and the services offered on these pages. Tentan AG is therefore responsible for the collection, processing and use of your personal data and for ensuring that the data processing complies with applicable data protection laws. Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Confederation (Data Protection Act, DPA), every person has the right to protection of their privacy as well as protection against misuse of their personal data. Tentan AG takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

 

In cooperation with our hosting providers, we strive to protect the databases as well as possible from unauthorised access, loss, misuse or falsification.

 

We would like to point out that data transmission on the internet (e.g. communication by email) can have security gaps. Complete protection of the data against access by third parties is not possible.

 

By using this website, you consent to the collection, processing and use of data as described below. This website can generally be visited without registration. Data such as pages accessed or names of files accessed, date and time are stored on the server for statistical purposes without this data being directly related to your person. Insofar as personal data (e.g. name, address or email addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent.

 

By using our website or submitting your personal information to us, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you should refrain from using or visiting our website or from submitting your personal data to us.

 

Processing of personal data

Personal data is any information relating to an identified or identifiable individual. A data subject is a person about whom personal data are processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, acquisition, erasure, retention, alteration, destruction and use of personal data.

 

We process personal data in accordance with Swiss data protection law. If and to the extent that the EU GDPR is applicable, we also process personal data on the following legal bases in connection with Art. 6 (1) EU GDPR:

lit. a) Processing of personal data with the consent of the data subject.

lit. b) Processing of personal data for the performance of a contract with the data subject as well as for the implementation of corresponding pre-contractual measures.

lit. c) Processing of personal data for compliance with a legal obligation to which we are subject under applicable EU law or under applicable law of a country where the EU GDPR applies in whole or in part.

lit. d) Processing of personal data for the purpose of protecting the vital interests of the data subject or of another natural person.

lit. f) Processing of personal data to safeguard the legitimate interests of us or of third parties, unless the fundamental freedoms and rights and interests of the data subject override these. Legitimate interests include, in particular, our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

 

We process personal data for the duration necessary for the relevant purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

 

 

General

Cookies

This website uses the following cookies:

Essential

Essential cookies enable basic functions and are necessary for the proper functioning of the website.

WPML

NameWPML
ProviderOwner of this website
PurposeStores the current language.
Cookie name_icl_*, wpml_*, wp-wpml_*
Cookie period1 Day

Statistics

Statistics cookies collect information anonymously. This information helps us understand how our visitors use our website.

Google Analytics

NameGoogle Analytics
ProviderGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
PurposeCookie from Google for website analytics. Generates statistical data about how the visitor uses the website.
Privacy policyhttps://policies.google.com/privacy
Cookie name_ga,_gat,_gid
Cookie period2 months

Marketing

Marketing cookies are used by third parties or publishers to display personalised advertising. They do this by tracking visitors across websites.

External Media

Content from video platforms and social media platforms is blocked by default. If cookies are accepted from external media, access to this content no longer requires manual consent.

Google Maps

NameGoogle Maps
ProviderGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
PurposeUsed to unblock Google Maps content.
Privacy policyhttps://policies.google.com/privacy?hl=en&gl=en
Host(s).google.com
Cookie nameNID
Cookie period6 Month

Instagram

NameInstagram
ProviderMeta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
PurposeUsed to unblock Instagram content.
Privacy policyhttps://www.instagram.com/legal/privacy/
Host(s).instagram.com
Cookie namepigeon_state
Cookie periodSession

OpenStreetMap

NameOpenStreetMap
ProviderOpenstreetmap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge CB4 0WS, United Kingdom
PurposeUsed to unblock OpenStreetMap content.
Privacy policyhttps://wiki.osmfoundation.org/wiki/Privacy_Policy
Host(s).openstreetmap.org
Cookie name_osm_location, _osm_session, _osm_totp_token, _osm_welcome, _pk_id., _pk_ref., _pk_ses., qos_token
Cookie period1-10 Years

Vimeo

NameVimeo
ProviderVimeo Inc., 555 West 18th Street, New York, New York 10011, USA
PurposeUsed to unblock Vimeo content.
Privacy policyhttps://vimeo.com/privacy
Host(s)player.vimeo.com
Cookie namevuid
Cookie period2 Years

YouTube

NameYouTube
ProviderGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
PurposeUsed to unblock YouTube content.
Privacy policyhttps://policies.google.com/privacy?hl=en&gl=en
Host(s)google.com
Cookie nameNID
Cookie period6 Month

 

Cookies and right to object to direct advertising

These are small text files that enable specific information related to the user to be stored on the user’s terminal device while the user is using the website. Cookies make it possible, in particular, to determine the frequency of use and the number of users of the pages, to analyse behavioural patterns of page use, but also to make our offer more customer-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved when you visit the page again. If you do not want that, you should set your internet browser to refuse to accept cookies.

A general objection to the use of cookies for online marketing purposes can be declared for a large number of the services, especially for tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that in this case not all functions of this online offer can be used.

 

With SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

 

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

 

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the server request

 

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

 

At Mittwald, the access, mail, dead-letter and FTP logs are archived anonymously in compliance with the GDPR.

Third party services

This website may use Google Maps to embed maps, Google Invisible reCAPTCHA to protect against bots and spam, and YouTube to embed videos.

 

These services of the American Google LLC use, among other things, cookies, whereby data is transferred to Google in the USA and we assume that no personal tracking takes place in this context solely through the use of our website.

 

Google has committed to ensuring adequate data protection in accordance with the US-European and US-Swiss Privacy Shields.

 

For more information, please see Google’s privacy policy.

 

Rights of the data subject

Right to confirmation

Any data subject has the right to obtain confirmation from the website operator as to whether personal data concerning him or her are being processed. If you wish to exercise this right to confirmation, you can contact the Data Protection Officer at any time.

 

Right to information

Every person affected by the processing of personal data has the right to receive information about the data stored about him or her and a copy of this information from the operator of this website at any time and free of charge. In addition, information can be provided about the following, if applicable:

  • Purposes of the processing
  • Categories of personal data processed
  • Recipients to whom the personal data have been or will be disclosed
  • If possible, the planned duration of the storage of the personal data or, if this is not possible, the criteria for determining this duration
  • the existence of a right to rectification or erasure of personal data concerning them or to restriction of processing by the controller or a right to object to such processing
  • The existence of a right of appeal to a supervisory authority
  • If the personal data is not collected from the data subject: All available information on the origin of the data.

In addition, the data subject has the right to be informed whether personal data have been transferred to a third country or to an international organisation. If this is the case, the data subject shall also have the right to obtain information on the appropriate safeguards in connection with the transfer.

If you wish to exercise this right to information, you can contact our Data Protection Officer at any time.

 

Right to rectification

Any person concerned by the processing of personal data has the right to obtain the immediate rectification of personal data relating to him or her which are inaccurate. In addition, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data, including by means of a supplementary declaration.

If you wish to exercise this right to rectification, you can contact the Data Protection Officer at any time.

 

Right to erasure (right to be forgotten)

Any person concerned by the processing of personal data has the right to request from the controller of this website the erasure without delay of personal data concerning him or her, where one of the following reasons applies and where the processing is no longer necessary:

  • The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
  • The data subject withdraws the consent on which the processing was based and there is no other legal basis for the processing
  • The data subject objects to the processing on reasons relating to his or her particular situation and there are no overriding legitimate reasons for the processing, or the data subject objects to the processing in the case of direct marketing and related profiling
  • The personal data have been processed unlawfully
  • The erasure of personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject
  • The personal data have been collected in relation to services offered by the information company, which are directly addressed to a child

If one of the above reasons applies and you wish to arrange for the deletion of personal data stored by the operator of this website, you can contact our Data Protection Officer at any time. The Data Protection Officer of this website will ensure that the request for deletion is complied with immediately.

 

Right to restricted processing

Any person concerned by the processing of personal data has the right to obtain from the controller of this website the restriction of processing if one of the following conditions is met:

  • The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data
  • The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data
  • The controller no longer needs the personal data for the purposes of processing, but the data subject needs them for the purposes of asserting. The data subject has objected to the processing on reasons relating to his or her particular situation and it is not yet clear whether the legitimate interests of the controller override those of the data subject

If one of the aforementioned conditions is met, you can contact our Data Protection Officer at any time to request the restriction of the processing of personal data from the operator of this website. The Data Protection Officer of this website will arrange the restriction of the processing.

 

Right to data portability

Any person concerned by the processing of personal data shall have the right to receive the personal data relating to him or her in a structured, commonly used and machine-readable format. In addition, the data subject has the right to obtain that the personal data be transferred directly from one controller to another controller, where technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.

To exercise the right to data portability, you can contact the Data Protection Officer appointed by the operator of this website at any time.

 

 

Right to objection

Any person concerned by the processing of personal data shall have the right to object at any time, on reasons relating to his or her particular situation, to the processing of personal data concerning him or her.

The operator of this website will no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate reasons for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defence of legal claims.

To exercise your right to objection, you can contact the Data Protection Officer of this website directly.

Right to revoke consent under data protection law

Every person affected by the processing of personal data has the right to revoke a given consent to the processing of personal data at any time.

If you wish to exercise this right to objection, you can contact our Data Protection Officer at any time.

 

Objection email

The use of contact data published within the scope of the legal disclaimer obligation for the transmission of advertising and information material not expressly requested is herewith objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam emails.

 

Chargeable services

For the provision of chargeable services, we request further data, such as payment data, in order to be able to execute your order. We store this data in our systems until the statutory retention periods have expired.

 

Copyright

The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or the named rights holders. For the reproduction of all files, the written consent of the copyright holders must be obtained in advance.

Anyone who commits copyright infringement without the consent of the respective copyright holder may be liable to prosecution and, under certain circumstances, to damages.

 

Disclaimer

All information on our website has been carefully checked. We make every effort to ensure that the information we provide is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, so that we cannot accept any liability for the completeness, correctness and up-to-dateness of the information, including journalistic and editorial information. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.

The publisher may change or delete texts at its own discretion and without prior notice and is not obliged to update the contents of this website. The use of or access to this website is at the visitor’s own risk. The publisher, its customers or partners are not responsible for any damages, such as direct, indirect, incidental or consequential damages, allegedly caused by visiting this website and consequently assume no liability for such damages.

The publisher also accepts no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked pages are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or that may offend common decency.

Google

Google Ads

This website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Ads will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user has clicked on the ad and been redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across Ads customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted in to conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in the tracking, you can refuse the setting of a cookie required for this – for example, by a browser setting that generally deactivates the automatic setting of cookies, or by setting your browser so that cookies from the domain “googleleadservices.com” are blocked.

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be collected. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

 

Google Remarketing

This website uses the remarketing function of Google Inc. The function is used to present website visitors with interest-based advertising within the Google advertising network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognise the visitor when they visit websites that belong to the Google advertising network. On these websites, the visitor may be shown advertising that relates to content that the visitor has previously accessed on websites that use Google’s remarketing function.

According to its own information, Google does not collect any personal data during this process. However, if you do not wish to use Google’s remarketing function, you can deactivate it in principle by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the data controller on this website is located outside the European Economic Area or Switzerland, the Google Analytics data processing will be carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as “Google”.

The statistics obtained enable us to improve our offer and make it more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor flows, which is done via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under “My data”, “Personal data”.

The legal basis for the use of Google Analytics is Art. 6 Para. 1 p. 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We would like to point out that on this website Google Analytics has been extended by the code “_anonymizeIp();” in order to ensure anonymised collection of IP addresses. This means that IP addresses are processed in shortened form so that they cannot be linked to a specific person. If the data collected about you can be assigned to a person, this will be ruled out immediately and the personal data will be deleted without delay.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection and forwarding of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: Deactivate Google Analytics.

In addition, you can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This saves a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that when you delete all cookies on your terminal device, these opt-out cookies are also deleted, i.e. you must set the opt-out cookies again if you wish to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/end device and must therefore be activated separately for each browser, computer or other end device.

 

Google Tag Manager

Google Tag Manager is a solution with which we can manage so-called website tags via an interface and thus integrate e.g. Google Analytics and other Google marketing services into our online offer. The Tag Manager itself, which implements the tags, does not process any personal data of the users. With regard to the processing of users’ personal data, we refer to the following information on Google services. Guidelines for use: https://www.google.com/intl/de/tagmanager/use-policy.html.

 

 

Social media

HubSpot

Our website uses HubSpot, a marketing automation software by HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland. HubSpot is a software company from the USA with a European branch in Ireland. HubSpot helps us to analyse the use of our portal. HubSpot uses cookies for this purpose.

Certain usage data is linked to your person (e.g. after entry in a registration form) and stored in our CRM. This enables us to send you information and offers tailored to your interests.

In the process, your personal data may also be forwarded to HubSpot servers in the United States (USA). The appropriate level of protection is established by HubSpot, Inc. participating in and being certified for compliance with the EU-US Privacy Shield Agreement.

We use HubSpot to send you information and offers tailored to your interests. Accordingly, we have a legitimate interest within the meaning of Art. 6(1) f) of the GDPR in this processing. The legal basis for the processing of your personal data by us in connection with the use of HubSpot is Art. 6 (1) f) GDPR.

In connection with the use of HubSpot, we store your personal data for as long as is necessary to provide you with information and offers tailored to your needs.

The provision of personal data collected via HubSpot is not required by law or contract or necessary for the conclusion of a contract. If you do not provide us with this data, we will not be able to provide you with information and offers tailored to your needs.

For more information about HubSpot’s use of data, please see HubSpot’s privacy policy at: https://legal.HubSpot.com/de/privacy-policy.

You can object to the use of your data at any time, e.g. by sending an email to our email address stated in this Privacy Policy.

HubSpot is certified under the terms of the EU-U.S. Privacy Shield Framework and is subject to the TRUSTe Privacy Seal and the U.S. Swiss Safe Harbor Framework.

 

Facebook

This website uses functions of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. When you visit our pages with Facebook plugins, a connection is established between your browser and the Facebook servers. Data is already transmitted to Facebook in the process. If you have a Facebook account, this data can be linked to it. If you do not want this data to be linked to your Facebook account, please log out of Facebook before visiting our site. Interactions, in particular the use of a comment function or the clicking of a “Like” or “Share” button, are also forwarded to Facebook. You can find out more at https://de-de.facebook.com/about/privacy.

Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages on your Instagram profile by clicking the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. For more information, please see the Privacy Policy of Instagram: http://instagram.com/about/legal/privacy/

 

Audio and video

YouTube

Functions of the YouTube service are integrated on our website. “YouTube” is owned by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland, which operates the Services in the European Economic Area and Switzerland.

Your legal agreement with “YouTube” consists of the terms and conditions found at the following link: https://www.youtube.com/static?gl=de&template=terms&hl=de. These terms constitute a legally binding agreement between you and “YouTube” with respect to your use of the services. Google’s privacy policy explains how “YouTube” treats and protects your personal data when you use the service.

 

 

 

E-commerce

Online shop/web shop

We process the data of our customers in accordance with the data protection regulations of the Federal Government (Data Protection Act, DPA) and the EU-GDPR within the framework of the ordering processes in our online shop in order to enable them to select and order the selected products and services as well as their payment and delivery or processing.

The data processed includes master data (inventory data), communication data, contract data, payment data, the data subjects of the processing include our customers, interested parties and other business partners. The processing is carried out for the purpose of providing contractual services in the context of operating an online shop, billing, delivery and customer service. For these purposes, we use session cookies, e.g. to store the contents of the shopping basket, and permanent cookies, e.g. to store the login status.

The processing is based on Art. 6 Para. 1 lit. b (execution of order transactions) and c (legally required archiving) GDPR. In this context, the data marked as required are necessary for the establishment and fulfilment of the contract. We only disclose the data to third parties for delivery, payment or within the scope of legal permissions and obligations. The data is only processed in third countries if this is necessary for the fulfilment of the contract (e.g. at the request of the customer for delivery or payment).

Users can optionally create a user account in which they can view their orders in particular. During the registration process, users are provided with the required mandatory information. User accounts are not public and cannot be indexed by search engines, e.g. Google. If users have cancelled their user account, their data relating to the user account will be deleted, provided that their storage is not required for reasons of commercial or tax law in accordance with Art. 6 Para. 1 lit. c GDPR. Information in the customer account is retained until it is deleted with subsequent archiving in the event of a legal obligation. It is the responsibility of the users to save their data in case of termination before the end of the contract.

Within the scope of registration and new registration as well as the use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests and those of the users in protection against misuse and other unauthorised use. As a matter of principle, this data is not passed on to third parties unless it is necessary for the pursuit of our claims or there is a legal obligation to do so pursuant to Art. 6 Para. 1 lit. c GDPR.

The deletion takes place after the expiry of legal warranty and comparable obligations, the necessity of keeping the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion takes place after their expiry.

 

External payment service providers

This website uses external payment service providers through whose platforms users and we can conduct payment transactions. For example, about

PostFinance (https://www.postfinance.ch/de/detail/rechtliches-barrierefreiheit.html)

Visa (https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html)

Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)

American Express (https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html)

Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)

Bexio AG (https://www.bexio.com/de-CH/datenschutz)

Payrexx AG (https://www.payrexx. ch/site/assets/files/2592/datenschutzerklaerung.pdf)

Apple Pay (https://support.apple.com/de-ch/ht203027)

Stripe (https://stripe.com/ch/privacy)

Klarna (https://www.klarna.com/de/datenschutz/)

Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/)

Giropay (https://www.giropay.de/rechtliches/datenschutzerklaerung) etc.

In the context of contract performance, we use the payment service providers on the basis of the Swiss Data Protection Ordinance and, where necessary, Art. 6 Para. 1 lit. b. EU-GDPR. In addition, we use external payment service providers on the basis of our legitimate interests under the Swiss Data Protection Ordinance and, where necessary, under Art. 6 Para. 1 lit. f. EU-GDPR in order to offer our users effective and secure payment options.

The data processed by the payment service providers include inventory data, such as name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, sum and recipient-related information. The information is needed to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. We as the operator do not receive any information about (bank) account or credit card, but only information to confirm (accept) or reject the payment. Under certain circumstances, the data will be transmitted by the payment service providers to credit agencies. The purpose of this transmission is to verify identity and creditworthiness. In this regard, we refer to the terms and conditions and data protection information of the payment service providers.

For payment transactions, the terms and conditions and privacy policy of the respective payment service providers apply, which can be accessed within the respective website or transaction applications. We also refer to these for the purpose of further information and assertion of revocation, information and other data subject rights.

 

 

Services and administrative matters

Agency services

We process the data of our customers in accordance with the data protection provisions of the Swiss Confederation (Data Protection Act, DPA) and the EU-GDPR within the scope of our contractual services. In doing so, we process inventory data (e.g. customer master data, such as names or addresses), contact data (e.g., email, telephone numbers), content data (e.g. text entries, etc.), contract data (e.g. subject matter of contract, term), payment data (e.g. bank details, payment behaviour), usage data and meta data (e.g. in the context of evaluating and measuring the success of marketing measures). Data subjects include our customers, prospective customers and their customers, users, website visitors or employees, and third parties. The purpose of the processing is the provision of the contractual services, billing and our customer service. The legal basis for the processing results from Art. 6 Para. 1 lit. b GDPR (contractual services) and Art. 6 Para. 1 lit. f GDPR (analysis, statistics, optimisation, security measures). We process data that are necessary for the establishment and fulfilment of contractual services and indicate the necessity of their disclosure. Data is only passed on to external parties if this is necessary within the framework of an order. When processing the data provided to us within the scope of an order, we act in accordance with the instructions of the customer as well as the legal requirements of a commissioned processing pursuant to Art. 28 GDPR and do not process the data for purposes other than those specified in the order.

We delete the data after expiry of the statutory warranty and comparable obligations. The necessity of retaining the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion takes place after their expiry. Concerning data provided to us by the customer within the scope of an order, we delete the data in accordance with the specifications of the order, as a rule after completion of the order.

 

Contractual services

We process the data of our contractual partners and interested parties as well as other contractees, clients, customers or contractual partners (uniformly referred to as “contractual partners”) in accordance with the data protection provisions of the Federal Data Protection Act (DPA) and the EU-GDPR pursuant to Art. 6 Para. 1 lit. b. GDPR in order to provide them with our contractual or pre-contractual services. The data processed in this context, the type, scope and purpose as well as the necessity of their processing result from the underlying contractual relationship. The data processed includes the master data of our contractual partners (e.g. names and addresses), contact data (e.g. email addresses and telephone numbers) as well as contract data (e.g. services used, contract contents, contract communication, names of contact persons) and payment data. As a matter of principle, we do not process any special categories of personal data unless these are part of the processing of an order or contract.

We process data that are necessary for the justification and fulfilment of the contractual services and point out the necessity of their disclosure, unless this is obvious to the contractual partners. Data is only passed on to external parties or companies if this is necessary within the framework of an order. When processing the data provided to us within the scope of an order, we act in accordance with the instructions of the customer as well as the statutory provisions.

Within the scope of use of our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as the interests of users in protection against misuse and other unauthorised use. As a matter of principle, this data is not passed on to third parties unless it is necessary for the pursuit of our claims according to Art. 6 Para. 1 lit. f. GDPR or there is a legal obligation to do so pursuant to Art. 6 Para. 1 lit. c GDPR.

The deletion of the data takes place when the data is no longer required for the fulfilment of contractual or legal due diligence obligations as well as for the processing of any warranty and comparable obligations, whereby the necessity of the retention of the data is reviewed at irregular intervals. In all other respects, the statutory retention obligations shall apply.

 

Administration financial accounting etc.

We process data in accordance with the data protection regulations of the federal government (Data Protection Act, DPA) and the EU-GDPR in the context of administrative tasks as well as the organisation of our operations, financial accounting and the fulfilment of legal obligations, such as archiving. In doing so, we process the same data that we process in the course of providing our contractual services. The processing bases are Art. 6 Para. 1 lit. c. GDPR and Art. 6 Para. 1 lit. f. GDPR. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lie in the administration, financial accounting, office organisation, archiving of data, i.e. tasks that serve the maintenance of our business activities, the fulfilment of our tasks and the provision of our services. The deletion of data relating to contractual services and contractual communications corresponds to the data referred to in these processing activities.

 

In this context, we disclose or transfer data to the tax authorities, advisors such as tax advisors or auditors, as well as to other fee-earning entities and payment service providers.

 

In addition, due to our business interests, we store information about suppliers, organisers and other business partners, e.g. for the purpose of contacting them later. This mostly company-related data is usually stored permanently.

 

Data transfer to the USA

Among others, tools from companies based in the USA are integrated on our website. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country in the sense of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against them. It can therefore not be ruled out that US authorities (e.g. secret services) process, evaluate and permanently store your data located on US servers for surveillance purposes. We have no influence on these processing operations.

 

Data retention

Unless a more specific storage period is stated within this Privacy Policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons cease to apply.

 

Changes

We may change this Privacy Policy at any time without prior notice. The current version published on our website shall apply. Where the Privacy Policy forms part of an agreement with you, we will notify you of the change by email or other appropriate means in the event of an update.

 

Disclaimer

The author does not guarantee the correctness, accuracy, up-to-dateness, reliability and completeness of the information.

Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.

 

All offers are subject to change. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire website without prior notice, or to cease publication temporarily or permanently.

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